Though we strive to give you a great Satisfaction in our Services... If any unavoidable circumstance above our control results in a refund being applicable, we are happy to process the refund to you as per the below Terms & Conditions.
General Refund Terms
Refunds will be processed within 04 to 07 Working Days from the date of final confirmation of eligibility.
Mode of Payment will be NEFT or Cheque Deposit to the Client account.
No Cash Refund is allowed under any circumstances.
Our Receipt is valid only for 3 Months. Customers must collect their Documents and Refunds (if Applicable) within the validity of the receipt.
Visa Services Policy
Almost all countries' Visa fees are Non-refundable. If a Visa is rejected, no refund will be processed on account of visa fees and charges.
In case, the applicant withdraws the visa process in between, we shall not be liable to offer any refund.
Visa Fees Refundable: Some countries' visa fee will be paying at the time of Approval of Visa, If visa is refused for that like countries see below for refund procedures,
If refunding, the Service Tax is Non-Refundable.
VFS fees will Not be Refundable.
Courier Charges are Not Refundable.
Trawellday Service Charges are Not Refundable.
Certificate Attestation Policy
Submission of fake or bogus documents for HRD / MEA / Embassy Attestation will be considered a Criminal Offence. No Refund will be processed, and an extra Penalty will be imposed, initiating Legal action against the person who submitted such documents.
In case the applicant withdraws the Attestation process in between, no refund will be processed on Service Charges, Verification Charges, and Courier Charges.
In case the Embassy / Authorities refuse to do attestation on your Certificate in any circumstance, you are liable to pay our Expenses (Minimum Rs 2000/-) including Courier Charges/other attestation charges and service charges.
In case you submitted for Urgent / Super fast Service and it is not processed in the offered Working Days due to Embassy Holidays / official issues, your Service charges will be reduced to the next slab as per working days taken. If Cash is paid, you will be Refunded the difference cash.